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Box Office

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Parker Theatre Box Office
SUNY New Paltz
Southside Loop
New Paltz, NY 12561



Hours of Operation

Parker Theatre Box Office
Monday - Friday
11 a.m. - 4 p.m.

  • January 29 - February 2, 2024
  • April 1 - 26, 2024

Also open 1-hour prior to each ticketed event in the lobby of the venue where the event is scheduled.

Visitor Information

Theatre Arts Mainstage Productions

Box Office opens 10-days prior to a production in the Parker Theatre Lobby.

Group discounts are available for Theatre Arts Mainstage Productions. Contact Box Office Manager Russell Thompson at 845-257-3936 or thompsor@newpaltz.edu for details.

Music Concert Series

Tickets to the Music Concert Series are available 1-hour prior to each concert in the lobby of the venue where the concert is scheduled. All tickets are general admission (no reserved seating). Advance tickets are available 1-day prior to each concert.

PianoSummer at New Paltz

Box Office opens 1-month prior to the first PianoSummer at New Paltz event in the Parker Theatre lobby Monday - Friday 11:30 a.m. - 4:30 p.m. and 1-hour prior to each event in the lobby of the venue where the event is scheduled.

Payments Accepted

  • Cash
  • Check (made payable to SUNY New Paltz)
  • Credit card (American Express, Discover, MasterCard & Visa)

Complimentary Ticket Request Form

Exchange/Ticket Refund Request Form

Ticket Delivery Options

The following delivery options are available and free of charge:

  • Mobile
  • Print at Home
  • Walk up/in-person printing


  • All sales are final
  • No refunds
  • No exchanges
  • No unpaid ticket reservations
  • Treat tickets as cash
  • All events subject to change without notice
  • Late seating is not guarunteed
  • Latecomers are seated at the discretion of the event staff
  • All service fees are included in the face value of the ticket


Parker Theatre, McKenna Theatre, and Shepard Recital Hall have accessible entrances and bathrooms. Parker and McKenna Theatres are equipped with assisted listening systems.

If you have accessibility questions or require accommodations to fully participate in an event, please contact Russell Thompson at thompsor@newpaltz.edu at least two weeks prior to an event.

Seating Charts

Click here for more information on Fine & Performing Arts facilities at SUNY New Paltz


The Box Office at SUNY New Paltz is a proud member of the International Ticketing Association.

Glitnir Ticketing is the official ticket service provider of SUNY New Paltz.