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Office of Human Resources, Diversity & Inclusion

Training Catalog

Summer 2018 Training Classes:

(To register for a class, click on the date and time information)

Setting Expectations for Professionals (New Sessions Added)

The Office of Human Resources, Diversity & Inclusion recently announced the roll-out to the campus community of a new UUP Performance Program template. This is the next phase of ongoing work in Human Resources to establish consistent practices across campus for recruitment and hiring with an emphasis on creating clear expectations across an individual's employment experience at SUNY New Paltz. 

To support this transition, we are offering multiple training opportunities, beginning with two sessions in April. The training will address the new elements of the performance program template and how to establish SMART (Specific, Measurable, Achievable, Results-focused, and Time-bound) goals for the year ahead, and share some best practices for making the most out of annual feedback conversations.

This training is open to both UUP professionals and individuals who supervise UUP professionals.

Monday, June 4, 2:30 - 3:30

Wednesday, June 20, 10:30 - 11:30

Monday, July 9, 2:00 - 3:00

Friday, July 13, 10:00 - 11:00

Tuesday, August 7, 10:00 - 11:00

Qualtrics Summer Series: 

Taught by Lucy Walker, each session will consist of an hour of training on a specific topic, followed by an extra 30 minutes for anyone who wants to stay and ask specific questions.

Introduction to Qualtrics - Wednesday, June 6, 10:00-11:30 AM

  • Navigating the Qualtrics interface and reviewing the terminology
  • Basic survey steps:
  • How to create a survey
  • How to distribute a survey
  • How to get survey results

Qualtrics Reports Friday, June 22, 2:00-3:30 PM

  • Report settings
  • Format graphs
  • Filter results
  • Breakout results
  • Crosstabs

Qualtrics: Distribution to a Contact List Tuesday, July 10, 9:30-11:00 AM

  • Using contact lists to send survey reminders to those who didn’t finish the survey
  • Embedded data – bringing information from your contact list into your survey results
  • Piped data – customizing questions to show information from your contact list or previous questions
  • Letting a respondent retake the survey

Qualtrics: Controlling the Display of Questions Friday, July 20, 11:00 AM - 12:30 PM

  • Display logic
  • Skip logic
  • Survey flow

Retirement Planning Seminars

Retirement Planning: Social Security - Wednesday, June 6, 12:00 - 1:00

Retirement Planning: _________ - Wednesday, July 17, 12:00 - 1:00

Time Management for Humans – Thursday, June 21, 9:30 - 11:00 AM

We are all asked regularly to get more out of our time and ourselves, but we don't always know how to make that happen. This training focuses on a range of techniques and tools you can try to enhance what you want to accomplish in a day.

Over the course of the training we will discuss several different approaches and systems to time management and organization to allow for differences in personal style and the unique work demands of different office environments.

Email Etiquette - Monday, July 9th, 10:00 - 11:30 AM

"... It’s not the technology; it’s the people using the technology. And until we fix that email will always appear…broken." *
Email was meant to be useful and helpful, but sometimes it's just plain annoying.

This session will provide guidelines for writing and sending clearer, more concise emails.

* Mike Vardy, The Real Problem With Email; www.lifehack.org.

Customer Service (Part 1) - Wednesday, August 1, 10:30 AM - 12:00 PM

In this class we will introduce the principles of customer service as the foundation of successful organizations like Disney and the Danny Meyer Restaurant group in New York City. We will cover understanding your customers' needs and wants, managing expectations, and addressing difficult situations with grace and hospitality. 

EXCEL (Introduction and Intermediate)

Excel: Introduction - Tuesday, July 24, 9:00 AM -12:00 PM

Participants will learn how to create, format and print a worksheet; create simple formulas; create headers and footers; format the layout of a page; move and copy data; select cell ranges; edit cell entries; create and print a chart; write formulas using Excel functions; and name cell ranges.

Excel: Intermediate - Tuesday, July 24th 12:45 - 3:45 PM

Participants will learn how to use analysis tools for viewing large spreadsheets; use graphics and templates; link, print, and copy multiple sheets; protect multiple sheets; link cells, sheets and formulas and use Excel as a database; and work with pivot tables.

Tuition Benefits Programs

Tuition Assistance (for all Employees) - Wednesday, August 1 - 9:00 - 9:30 AM (registration not required)

If you're thinking of pursuing another degree, or just want to take some classes, there are several tuition assistance programs available to SUNY and Research Foundation employees. These include the SUNY tuition waiver program (B-140W), the UUP Space Available program, and CSEA and PEF tuition benefits programs.

In this information session, we'll review the B-140W and UUP Space Available programs, and provide general information regarding programs available to for CSEA- and PEF-represented employees.


Webinar: Using the Tuition Benefits program (for CSEA-Represented Employees) - Thursday, August 2 - 1:00 - 2:30 PM

Interested in returning to school to work on a degree but not sure how to pay for it? Interested in taking courses to become eligible for a Civil Service examination or to improve your current job skills? This webinar provides information and advice about using the Partnership's Tuition Benefits Program to help pay for courses. Participants will:

  • Determine their eligibility for tuition benefits
  • Identify the different types of benefits available and the types of courses covered
  • Discover how to apply for and use their benefits, cancel a benefit, change courses and schools, and drop a course
  • Gain knowledge about benefit coverage limits

(Presented by the NYS & CSEA Partnership for Education and Training)






***For questions about training, send an email to employeetraining@newpaltz.edu***