OFFICE OF FINANCIAL AID
ANSWERS TO FREQUENTLY ASKED QUESTIONS
Q. How do I accept my awards on my.newpaltz.edu?
A. Navigation Tips for Accepting Aid on my.newpaltz.edu (access/print as PDF file):
1) Sign on to my.newpaltz.edu. Navigate to the Financial Aid page. (Student Services/Money/My.Financial Aid)
2) Under the section Financial Aid: What You Need To Know, click on Accept/Decline your financial aid awards.
3) On the Aid Year page, click the drop down box next to Select Aid Year. Then select Award Year 2009-10 and click Submit.
4) On the page that says Award Package for Award Year 2009-10 Click on Resources/Additional Information tab. Answer the questions regarding enrollment plans. Input information about private scholarships if applicable. Then click Submit Information at the bottom.
5) Click on the Terms and Conditions tab. Read, then scroll to the bottom and click Accept.
6) Click on Accept Award Offer. Accept or Decline Aid as instructed. Click either Accept Full Amount All Awards or Submit Decision.
7) You may now want to return to the first page by clicking on the Financial Aid tab at the top to review the section Important Things to Be Aware Of After You Have Been Awarded Aid.
Q. How do I apply for financial aid?
A. Review our step-by-step guide: 2009-2010 How To Apply For Financial Aid On The Web
Q. What is SUNY New Paltz's Federal and State Codes?
A. Our FAFSA Title IV School Code (for use in Step 6) is 002846. Our undergrad TAP Code is 0925 and our graduate TAP code is 5565.
Q. I plan to study abroad. How does this affect my financial aid?
A. Call/visit our office or review our study abroad information sheet.
Q. I have questions about my semester bill/invoice. Whom do I contact?
A. You can view your semester bill/invoice online at my.newpaltz.edu. For questions, please contact the Office of Student Accounts by phone at (845) 257-3150, by fax at
(845) 257-3495 or by e-mail at stuacct@newpaltz.edu.
Q. When will I get any money?
A. If a student's finalized financial aid exceeds their charges, they will be given an exchange check for the amount of the overpayment. Stafford and PLUS loan monies may be disbursed no earlier than the second week of the semester (starting Sept 1st and on for fall, starting Jan 27th and on for spring). Pell and TAP grants are typically not disbursed until after the fifth week of the semester (after Sept 29th for fall, after Feb 24th for spring).
Students who live off campus will have their exchange checks mailed to them. On campus students will receive notification to sign for their checks at the Office of Student Accounts (HAB 204).
Q. I'm trying to accept my aid on my.newpaltz.edu but I am experiencing problems logging in.
A. If you are a continuing student and know your login credentials but are still experiencing problems please call the student help desk at (845) 257-3597.
If you are a new student, your Banner/my.newpaltz login should have been mailed to you. Your password is a lower case 's' followed by the last six digits of your SSN. If you are unsure of your login ID the my.newpaltz.edu login page has a link where you can look up your ID. If you need further assistance you can contact the student help desk at (845) 257-3597.
Q. I need a part-time job. What's available?
A. If you have been awarded Work Study, you should attend the Work Study Job Fair on 9/2/09 in the SUB MPR. For more details, please see the SUNY NP Work Study site.
For a list of on-campus, non-Work Study employment opportunities please visit the SUNY NP Temp Service site. You can download and print a Temp Service packet and view the contact list for potential employment opportunities. Students should inquire directly with the department that interests them.
For a list of off-campus job opportunities, log onto the SUNY NP JOBX site to search for off-campus jobs 24/7 on the web.
Q. What are the steps for students and/or parents desiring loan aid?
A. A) STUDENT STAFFORD LOAN: File the FAFSA at www.fafsa.ed.gov and accept the award letter notification at my.newpaltz.edu. Determine your borrowing status from the following three possibilities and review the appropriate instructions:
1. I am a first time borrower: Complete a Stafford Entrance Interview AND the
Stafford Master Promissory Note. Refer to instructions below. (C)
2. I have received Stafford Loan funds at another college but not at SUNY New Paltz: Complete a Stafford Entrance Interview. An Entrance Interview is required at each new school you attend. A new Master Promissory Note is generally not required if you have borrowed a loan guaranteed through New York State Higher Education Services Corporation (NYSHESC). Visit www.hesc.com should you wish to see if you already have a loan guaranteed through NYSHESC. Refer to instructions below (C).
3. I have received Stafford Loan funds at SUNY New Paltz for a previous semester: Your Stafford Loan funds will be ordered by the Office of Financial Aid. Your Stafford Master Promissory Note and Entrance Interview are already completed.
B) PARENT LOAN (PLUS): Accept the PLUS on the award letter notification at my.newpaltz.edu. The parent can complete the PLUS note on-line at www.hesc.com. Refer to instructions below (C2).
C) ENTRANCE INTERVIEW and PROM. NOTE INSTRUCTIONS:
1. How to complete the Stafford Loan Entrance Interview: On-line at www.newpaltz.edu/loancounseling. If you have questions, you can contact the Student Loan Counseling Office by phone at (845) 257-3198, by e-mail at oslc@newpaltz.edu or visit their office in HAB 302.
2. How to complete the Stafford and/or PLUS Promissory Note: To complete on-line visit www.hesc.com. Click on "complete your E-MPN." (Stafford loan is for students, PLUS loan is for parents). View more detailed instructions here.
D) WHAT HAPPENS NEXT: Upon approval, the lender you have selected will electronically submit the funds to SUNY New Paltz. You will be notified when your loan proceeds are disbursed to your account.
E) ADDITIONAL INFORMATION:
1. Parent (PLUS) loan credit approval/denial: If the parent is denied approval to borrow, the student may have additional eligibility to borrow through the Unsubsidized Federal Stafford Loan. Provide documentation of denial to our office (with the student's name and identification number) to then request additional Unsubsidized Stafford loan funding for the student. ($4,000 Freshman, Sophomore; $5,000 Junior, Senior.)
2. Private Alternative Loans: To have a private alternative loan processed, all students must first complete the "2009-2010 SLATE Confirmation Form". This form duly informs students of all available Federal financing options and loan aid that may be beneficial to the student.
For frequently asked questions in Student Accounts, please visit their Web site.
