Division of Enrollment Management

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Frequently Asked Questions

Q. What is SUNY New Paltz's Federal and State Codes?

A. Our FAFSA Title IV School Code (for use in Step 6) is 002846. Our TAP Code is 0925.

Q. What is the Financial Aid Office's hours, address, and phone number?

A. Semester office hours are 8:30 a.m. - 5:00 p.m. Monday - Friday. Our summer hours beginning in late May are 8:00 a.m. - 4:00 p.m. Our phone number is (845) 257-3250, and our phone lines are less busy in the morning.  Our fax number is (845) 257-3568. Our mailing address is: Financial Aid Office
SUNY New Paltz
200 Hawk Drive
New Paltz, NY 12561-2437

Q. When will I get my federal student loan note? How about my parent's plus loan application?

A. For first-time borrowers, beginning shortly after July 15, if you have signed and returned your award letter to the Financial Aid Office, a pre-printed Stafford Loan note from HESC in Albany will be sent to you. (A Parent Loan promissory note if appropriate will also be preprinted and mailed from HESC in Albany to your parents.) Simply sign and complete the loan note and mail HESC in Albany. Loan proceeds usually arrive in the Students Accounts Office within one week.

Also, parents and students can complete their notes online at www.hesc.com.  It's fast and easy.  Both parents and students will need their PIN number to complete their promissory note.

Note: As of the 99/00 school year, those borrowers who completed a Stafford Loan MPN will not have to do so again for up to 10 years from the date they signed the MPN. The loan funds are automatically disbursed into their account after all necessary paperwork has been completed.

Q. When do I have to complete an entrance interview if I decide to accept a Federal Stafford Loan?

A. Before you can receive a Stafford Loan, you are required to complete an entrance interview (with the Student Loan Coordinator) as a first time borrower at this college. Even though you may have completed an entrance interview at another school, you must do another if this is your first loan at SUNY New Paltz. To complete your interview online or to view additional information on loan counseling, visit www.newpaltz.edu/loancounseling.

Q. What about my bill and payment deadline?

A. Students are billed twice per academic year. Your payment deadline is printed on your statement of fees. If by that date you have not contacted the Student Accounts Office to make payment or payment arrangements, it will be assumed that you do not intend to confirm your registration. You will then be deregistered so that space can be made available in classes for other students. You can request a deferral of payment even if financial aid eligibility has not been fully determined. Please contact the Student Accounts Office well before your payment deadline if you have any payment questions. Student Accounts Office number is (845) 257-3150.

Q. What about my books?

A. The student should be prepared to purchase books with cash, check or bank credit card. The bookstore does not have a line of credit, voucher program, or emergency loan program. Student loan proceeds are generally available from the Student Accounts Office after late registration.

Q. Am I eligible for the Tuition Assistance Program (TAP), and if so, how do I apply for it?

A. Submit your FAFSA application first with SUNY New Paltz listed on the form. You will then be mailed a TAP application from HESC in Albany to complete. HESC will determine your eligibility.

Q. Can I open a checking account on campus prior to my enrollment?

A. YES! Write or call the
Hudson Heritage Federal Credit Union
HAB 9A
SUNY New Paltz
1 Hawk Drive
New Paltz, NY 12561-2443
Phone: (845) 257-2600

Q. My family has unusual circumstances which may affect our ability to assist with meeting college costs. What can I do?

A. Changes that will affect family income in the current tax year (2006) will not be reflected in the aid eligibility formula until the 2007-08 academic year. Therefore, you may want to consider non-need based programs such as unsubsidized loans, parent loans, and alternative loans from private lenders. The college also has a time-payment plan to assist families with financing college costs in addition to their own savings and family contribution. However, some families may be experiencing severe economic hardship due to drastic family changes such as death, disability, involuntary unemployment, etc. To allow for these extraordinary changes, we may review actual calendar year income during the first six weeks of the new year, 2007.  If you can provide actual 2006 tax returns and documentation of year 2006 non-taxable income to our office between January 1 and February 15, 2007, we shall re-evaluate eligibility for the 2006-07 academic year and notify you as soon as possible thereafter. We realize this may cause some anxiety for meeting Fall 2005 costs, but the aforementioned alternatives of non-need based aid are available. (Visit Links to Online Resources for full-service lenders, tax credit information, scholarship searches, etc.)

For frequently asked questions in Student Accounts, please visit their Web site.