Office of Student Accounts
State University of New York
400 Hawk Drive
New Paltz, NY 12561-2438
Telephone: (845) 257-3150
Fax: (845) 257-3495
E-mail: stuacct@newpaltz.edu
The Office of Student Accounts is responsible for the invoicing and subsequent collection of tuition, fees, room, board and other tuition related charges in a manner consistent with the policies and procedures set forth by SUNY Administration.
LOCATION:
The Office of Student Accounts is located on the second floor of the Haggerty Administration Building.
BUSINESS HOURS:
Fall & Spring Semesters
Administration (HAB 204)
Monday, Tuesday, Thursday, Friday: 8:30 a.m. - 5:00 p.m.
Wednesday: 10 a.m. - 5:00 p.m.
Cashiers (HAB 210)
Monday, Tuesday, Thursday, Friday: 8:45 a.m. - 4:30 p.m.
Wednesday: 10 a.m. - 4:30 p.m.
Summer Sessions
(late May, June, July & early August)
Administration (HAB 204)
Monday, Tuesday, Thursday, Friday: 8:00 a.m. - 4:00 p.m.
Wednesday: 9:00 a.m. - 4:00 p.m.
Cashiers (HAB 210)
Monday, Tuesday, Thursday, Friday: 8:15 a.m. - 3:45 p.m.
Wednesday: 9:00 a.m. - 3:45 p.m.
STATEMENT OF STUDENT RESPONSIBILITY:
Students themselves are responsible for reviewing, understanding, and abiding by the College's regulations, procedures, requirements, and deadlines as described in all official publications and/or online websites. These include, but are not limited to, the Schedule of Classes, Summer Session catalogs, Undergraduate and Graduate catalogs, and the Student Advising Handbook.
Our web site provides much of the information that a New Paltz student will need regarding billing and payment related issues. The information is categorized to make it easy to find, while highlighting some of the more important issues that can affect a student. To aid our students in understanding their responsibilities, we would also like to emphasize three important items:
- The student is the customer. According to the Federal Family Education Rights and Privacy Act of 1974 (the Buckley Amendment), all of a student's college records, including the financial account, are the property and responsibility of the student. All invoices and notices are sent to the student, even if another person is paying on behalf of the student. The College may not discuss specific aspects of a student's account without written authorization from the student. Please read the section entitled "FERPA" for more information regarding the disclosure of student information.
- PAYMENT DEADLINES: Payment deadlines are INDIVIDUALLY CALCULATED based upon your INITIAL or ORIGINAL registration. You must accept your financial responsibility and make payment or payment arrangements by the payment due date stated on your invoice, even if no payment is due. If your account is not paid or if you have not made payment arrangements by the payment due date, your account may be subject to late penalties as well as De-registration. All payments received via the mail are date stamped upon receipt and processed in date-received order.
- Please read the information we send to you. Your education is important, and represents a big investment of both time and money. Take the time to become familiar with the information that is provided to you. Of course, we are here to help you through the billing and payment process. If you have questions regarding your student account, please feel free to contact our office at (845) 257-3150 or e-mail your questions to: stuacct@newpaltz.edu
