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FAQ & Support


Open SUNY Course Quality Review (OSCQR) 

OSCQR, the OpenSUNY Course Quality Review, is an open source rubric for assessing the inclusion and effectiveness of key components of an online course or the inclusion and effectiveness of online components of any course modality that includes digital learning.  A fillable OSCQR form with links to the SUNY OSCQR site is available in the New Paltz Instructional Technology Knowledge Base along with an annotate guide to the form. 


Fall 2020 Teaching Modalities

During the Fall 2020, New Paltz will recognize the above five teaching modalities.  Details, including definitions, when/where descriptions, instructional considerations, contingency planning, and COVID-19 considerations, follow the above modality matrix.

Course Development Process

Please use the attached Procedures for Online Hybrid Certification and Recertification for detailed guidelines and procedures and the Application Form to apply for development funds.  This Faculty Certification and Recertification one-sheet may be useful in understanding the options, priorities and timelines for online/hybrid faculty development.  If you have questions about the development process, please contact the Assistant Vice President for Graduate & Extended Learning at  

Accessible Classroom

  • Please log into your Blackboard Account and find The Accessible Classroom: Faculty Toolkit located in your Community resources.



How do I login?

Blackboard is a single sign-on system; faculty, staff, registered students, and auditors who first log in to can use the Blackboard link to automatically have access to Blackboard.


What hardware/software do I need?

The Office of Instructional Technology recommends using either Chrome or Firefox as your browser for the best Blackboard experience.


How do I reset my password?

You can use our self-service password reset tool by going to and clicking on the “Forgot Username/Password” link.


How do I manage my account? is a portal through which students, faculty/staff, applicants, and alumni gain access to various self-service and administrative applications.


How do I get help?

IT Service Desk 
Humanities 103 
845-257-HELP (4357)


Do you have a Disability Resource Office?



Are you Veteran/Military Friendly?