FAQ & Support
INSTITUTIONAL POLICIES
SUNY Distance Learning Complaint Resolution
Out-of-State Students
- Students residing in states other than New York may, after exhausting campus procedures, file complaints according to the policies of the state in which they reside. To assist students, the State Authorization Reciprocity Agreement (NC SARA) has compiled the appropriate contact information for each state. The list can be accessed at NC SARA Student Complaints.
TECHNICAL SUPPORT
ACADEMIC SUPPORT & SERVICES
Undergraduate Academic Policies
Psychological Counseling Center
FACULTY RESOURCES
Open SUNY Course Quality Review (OSCQR)
OSCQR, the OpenSUNY Course Quality Review, is an open source rubric for assessing the inclusion and effectiveness of key components of an online course or the inclusion and effectiveness of online components of any course modality that includes digital learning. A fillable OSCQR form with links to the SUNY OSCQR site is available in the New Paltz Instructional Technology Knowledge Base along with an annotate guide to the form.
During the Fall 2020, New Paltz will recognize the above five teaching modalities. Details, including definitions, when/where descriptions, instructional considerations, contingency planning, and COVID-19 considerations, follow the above modality matrix.
Course Development Process
Please use the attached Procedures for Online Hybrid Certification and Recertification for detailed guidelines and procedures and the Application Form to apply for development funds. This Faculty Certification and Recertification one-sheet may be useful in understanding the options, priorities and timelines for online/hybrid faculty development. If you have questions about the development process, please contact the Assistant Vice President for Graduate & Extended Learning at millss@newpaltz.edu.
Accessible Classroom
- Please log into your Blackboard Account and find The Accessible Classroom: Faculty Toolkit located in your Community resources.
FAQ
How do I login?
What hardware/software do I need?
How do I reset my password?
How do I manage my account?
How do I get help?
IT Service Desk
Humanities 103
845-257-HELP (4357)
servicedesk@newpaltz.edu
Support.newpaltz.edu
Do you have a Disability Resource Office?
Are you Veteran/Military Friendly?