FAQ & Support
INSTITUTIONAL POLICIES
SUNY Distance Learning Complaint Resolution
Out-of-State Students
- Students residing in states other than New York may, after exhausting campus procedures, file complaints according to the policies of the state in which they reside. To assist students, the State Authorization Reciprocity Agreement (NC SARA) has compiled the appropriate contact information for each state. The list can be accessed at NC SARA Student Complaints.
Professional Licensure & Certification Disclosures
TECHNICAL SUPPORT
ACADEMIC SUPPORT & SERVICES
Undergraduate Academic Policies
Psychological Counseling Center
FACULTY RESOURCES
An array of useful resources are available on the Remote Resources webpage and in the New Paltz Knowledge Base.
Open SUNY Course Quality Review (OSCQR)
Our campus uses OSCQR, the OpenSUNY Course Quality Review, for assessing the inclusion and effectiveness of best practices in remote learning including approaches and strategies for ensuring "regular and substantive interaction." A fillable OSCQR form with links to the SUNY OSCQR site is available in the New Paltz Instructional Technology Knowledge Base along with an annotated guide to the form.
Course Development Process
Please use the attached Procedures for Online Hybrid Certification and Recertification for detailed guidelines and procedures and the Application Form to apply for development funds. This Faculty Certification and Recertification one-sheet may be useful in understanding the options, priorities and timelines for online/hybrid faculty development. If you have questions about the development process, please contact the Assistant Vice President for Graduate & Extended Learning at millss@newpaltz.edu.
Accessible Classroom
- Please log into your Blackboard Account and find The Accessible Classroom: Faculty Toolkit located in your Community resources.
FAQ
How do I login?
What hardware/software do I need?
How do I reset my password?
How do I manage my account?
How do I get help?
IT Service Desk
Humanities 103
845-257-HELP (4357)
servicedesk@newpaltz.edu
Support.newpaltz.edu
Do you have a Disability Resource Office?
Are you Veteran/Military Friendly?
INSTITUTIONAL POLICIES
SUNY New Paltz Accessibility Policy
SUNY Distance Learning Complaint Resolution
Out-of-State Students
- Students residing in states other than New York may, after exhausting campus procedures, file complaints according to the policies of the state in which they reside. To assist students, the State Authorization Reciprocity Agreement (NC SARA) has compiled the appropriate contact information for each state. The list can be accessed at https://nc-sara.org/student-complaints-process.
TECHNICAL SUPPORT
ACADEMIC SUPPORT & SERVICES
Undergraduate Academic Policies
Psychological Counseling Center
Writing and Studying Resources
FACULTY RESOURCES
NOTE: Faculty Certification and Recertification is currently paused pending our transition to a new Learning Management System. Until resumed, faculty who are not yet certified should seek Provisional Certification. Please reach out to the Office of Instructional Technology for more information.
Accessible Classroom
- Please log into your Blackboard Account and find The Accessible Classroom: Faculty Toolkit located in your Community resources.)
FAQ
How do I login?
What hardware/software do I need?
How do I reset my password?
How do I manage my account?
How do I get help?
IT Service Desk
Humanities 103
845-257-HELP (4357)
servicedesk@newpaltz.edu
Support.newpaltz.edu
Do you have a Disability Resource Office?
Are you Veteran/Military Friendly?
How can I connect with other online learners?
Visit and "like" and "follow" our Facebook Page.
