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2020 Water Crisis

Village water quality update

Posted on: 10:34 AM on Mon, 10 February

Dear Members of the Campus Community:

We have received a notification from the Village of New Paltz that they are investigating the local water supply due to an odor and taste problem.

The Village is encouraging residents to avoid using the water at this time.

They hope to have this issue resolved as soon as possible. We will share updates with the campus community as soon as we receive them. 

Message originally distributed via: Campus Update

Village issues Do Not Drink advisory: College working with officials to secure water

Posted on: 1:59 PM on Mon, 10 February

Dear Members of the Campus Community:

The Village of New Paltz has issued a precautionary advisory recommending that residents do not drink the tap water or use it for cooking or making ice. 

The Village recommends that residents drink bottled water from a certified source until water district personnel can determine that the water is safe to drink.

SUNY New Paltz sources its water from the Village of New Paltz. We do not currently sell still bottled water on campus. The College is working with Village, local and state officials to secure water for the campus.

We will continue to provide updates as they become available.

Message originally distributed via: Campus Update

Campus Update regarding water on campus

Posted on: 4:19 PM on Mon, 10 February

Dear Members of the Campus Community:

The previous precautionary advisory issued by the Village of New Paltz is still in effect. Residents, including the campus community, should not drink the tap water or use it for cooking or making ice. Bathing, washing of hands and washing clothing is currently deemed safe. Brushing of teeth is also deemed safe, but any individual with concerns should brush using bottled water.

The College is actively taking the following steps:

  • Peregrine Hall will remain open during its regular hours.
  • The Roost, Nesters, and Element 93 will remain open as “grab and go” only.
  • All other food service venues will be closed until further notice.
  • No catering will be provided tomorrow. If you have an event scheduled, please contacting catering.
  • A tanker of potable water has arrived on campus, located in front of Peregine Dining Hall for faculty, staff and students. Please bring an empty vessel to fill. Please be judicious in taking only the water you need.
  • All faculty, staff and commuter students are encouraged to bring their own water to campus tommorow.
  • Additional water will be delivered to campus in many locations, however, we do not have a specific delivery time. We will update campus when the delivery has been scheduled. Water pickup locations will include:
    • Bottled water will be available for pickup by students, faculty and staff in Hugo’s, located in the Student Union Building.
    • Bottled water will be distributed to all residence halls.

NYS Department of Health is currently testing the water supply, and expects to have results by tomorrow.  We will continue to work with local and state authorities, and provide updates as they become available.

 

Message originally distributed via: Campus Update

Campus Update - Water Delivered to Campus

Posted on: 8:29 PM on Mon, 10 February

Dear Members of the Campus Community:

We write to inform student residents that several pallets of one-gallon jugs of water have arrived on campus. Staff members are currently working to distribute the water to Hugo’s in the Student Union Building, as well as to each residence hall. As a reminder, there is a tanker of potable water located in front of Peregrine Dining Hall available to all students, faculty and staff. Please remember to bring your own empty container, and be judicious with your water usage.

We thank you for your patience, as staff is working as fast as possible to organize and distribute hundreds one-gallon jugs of water throughout the campus.

The previous precautionary advisory issued by the Village of New Paltz is still in effect. Residents, including the campus community, should not drink the tap water or use it for cooking or making ice. Bathing, washing of hands and washing clothing is currently deemed safe. Brushing of teeth is also deemed safe, but any individual with concerns should brush using bottled water.

 

Message originally distributed via: Campus Update

Do Not Drink order still in effect; Fresh water supplies available on campus

Posted on: 9:40 AM on Tue, 11 February

Dear Members of the Campus Community:

The Village of New Paltz is still advising residents not to use the tap water for drinking, cooking or making ice. Bathing, showering and washing dishes or clothes are deemed safe, according to county and state officials. 

A fresh supply of single-use water bottles arrived this morning at Hugo's in the Student Union. There is also a large tanker of potable water at Peregrine Dining Hall. Please remember to bring your own empty container. 

The Village of New Paltz has notified residents that they can pick up water at multiple locations today:

  • Village Hall (25 Plattekill Ave.): There are water bottles and a large water tanker available for filling containers;
  • Meadowbrook apartment complex (6 Henry W. Dubois Dr.): There is a water tanker available for filling containers;
  • Huguenot Park apartment complex (45 N. Chestnut St.): There is a water tanker available for filling containers;
  • Town & Country apartment complex (3 Huguenot St.): The Village is awaiting another water tanker and will notify the public when it arrives.

We will continue to provide updates via email and the NPAlert messaging system as they become available.

 

Message originally distributed via: Campus Update

Mother's Rooms - Water Now Available

Posted on: 11:30 AM on Tue, 11 February

Campus Community,

The Mother’s Rooms located in the Student Union Building and Humanities have been supplied with bottled water jugs. Students or employees using these spaces can call Human Resources, Diversity and Inclusion at ext. 3171 if more water is needed.

 

Message originally distributed via: Campus Update

All classes cancelled from 3:30 p.m. today through Feb. 15; Resident students mandated to leave campus

Posted on: 2:19 PM on Tue, 11 February

Dear Members of the Campus Community,

 

As we continue to await water test results, some of which will not be available until later this week, and out of an abundance of caution for the safety and well-being of our students, the College has decided to cancel all classes that begin at 3:30 p.m. or later today, Tuesday, Feb. 11, and continuing at least until Saturday, Feb. 15.

We also are MANDATING that all resident students leave campus by noon tomorrow, Wednesday, Feb. 12, and plan to be away from campus at least until Sunday, Feb. 16. Students who are unable to leave campus should contact their Resident Director immediately. International students are encouraged to reach out to the Center for International Programs for support.

The precautionary advisory issued by the Village of New Paltz is still in effect. Residents, including the campus community, should not use tap water for drinking, cooking or making ice. County and state health officials have assessed that bathing, showering and washing dishes or clothes are safe.

We are making this decision due in part to our limited ability to prepare and serve food to all resident students. This decision also supports our local municipality as it works to identify and resolve the issue.

Dining Services

For those who must remain on campus, we will continue to provide safe drinking water and limited food services at Peregrine Dining Hall. Peregrine Dining Hall will accept any food plan through Sunday, Feb. 16. In recognition of limited number of facilities available to students on the 3 and 10 meal plans, we are applying a 20% discount for students who use dining dollars to purchase entry into Peregrine Dining Hall. This discount is effective immediately and will continue until further notice. 

As of now, there are also grab-and-go options available at The Roost in Ridgeview Hall, Nesters at the Student Union, and Element 93 in Wooster Hall.

Transportation Arrangements

We are reaching out to local transportation services to alert them of pending student departures. We are arranging for additional buses this evening and tomorrow morning for New York City and Long Island. A separate email will provide reservation information for these buses.

Faculty and Staff

As in the event of inclement weather, this decision affects only the cancellation of classes. Offices are open and employees are expected to report to work. Employees impacted by this situation or who feel they are unable to be at work should contact their supervisor and should charge accruals as appropriate.

Campus Events

Campus events and activities will be held at the discretion of the organizers. It is the responsibility of the event organizers to inform the campus community and off-campus participants about any cancellation or postponement.

Future Updates

We will continue to send updates about this situation via email and the NP Alert notification system, including a notification in the event that additional classes must be cancelled, as more information becomes available.

We ask students to check email and Blackboard for any messages from their faculty members. Some faculty may want to update students about course adjustments or recalibrations because of this disruption.  We also ask that students keep parents, guardians and family members updated. We will be sending an email with instructions on how students can include them on NP Alert, and we encourage students to check the homepage for the latest updates.

 

Message originally distributed via: Campus Update

Additional Trailways buses scheduled to depart from campus transportation hub

Posted on: 3:28 PM on Tue, 11 February

Dear Members of the Campus Community:

In order to facilitate students travelling to New York City and Long Island, we have worked with Trailways to arrange additional busing to accommodate New Paltz students departing campus today, Tuesday, Feb. 11, and Wednesday, Feb. 12.

We have set up a special ticketing form to allow students to reserve their seats. Tickets will be sold on a first-come, first-served basis for $18, which will be billed directly to your student account.

Use this link to register: https://newpaltz.wufoo.com/forms/trailways-shuttles.

These additional buses will depart from the Route 32/Parking Lot 28 Transportation Hub. Please arrive 10 minutes prior to your scheduled departure time. If you do not know the location of Parking Lot 28, a campus map can be accessed at https://www.newpaltz.edu/map/.

After reserving your ticket, you will need to check in at the bus with your student ID so we can confirm your registration.

Please note that these transportation solutions are one-way-only to your destination, and do not include transportation back to New Paltz.

Ten additional buses have been scheduled with the following departure times:

Buses to New York City Port Authority:

  • Tuesday, Feb. 11, 6 p.m.
  • Tuesday, Feb. 11, 7 p.m.
  • Wednesday, Feb. 12, 9 a.m.
  • Wednesday, Feb. 12, 10 a.m.
  • Wednesday, Feb. 12, 11 a.m.
  • Wednesday, Feb. 12, 12 a.m.

Buses to Long Island, with stops at Nanuet, White Plains, New Rochelle, Queens Village, Mineola, Hempstead, Massapequa and Babylon:

  • Tuesday, Feb. 11, 6:30 p.m.
  • Wednesday, Feb. 12, 9:30 a.m.
  • Wednesday, Feb. 12, 10:30 a.m.
  • Wednesday, Feb. 12, 11:30 a.m.

Regularly scheduled Trailways bus routes leaving from the New Paltz Village Station will retain their normal operating schedule. Check availability and purchase tickets directly with Trailways at www.trailwaysny.com or in-person at the village bus station. 

Trailways has advised the College that there are currently seats available on regularly scheduled buses departing tonight, Feb. 11, and tomorrow, Feb. 12. Buses departing Feb. 12 between 5 – 9:30 a.m. will have limited availability.

The Office of Student Activities (Student Union Room 211) will remain open tonight until 7 p.m. to assist with ticket sales on regularly scheduled routes. Please note we can only sell one ticket at a time and wait time may be long.

 

Message originally distributed via: Campus Update

Village of New Paltz Water Advisory

Posted on: 9:35 PM on Tue, 11 February

The Village of New Paltz published a message at 6:05 p.m. today with updates. View the message here: https://www.villageofnewpaltz.org/2-11-2020-water-advisory-update-8/

Message originally distributed via: Campus Update

Governor Andrew M. Cuomo announces potential source of water contamination

Posted on: 10:56 AM on Wed, 12 February

Dear Members of the Campus Community:

Governor Andrew M. Cuomo has announced a potential source of the water contamination. View the message here: https://www.governor.ny.gov/news/governor-cuomo-announces-potential-source-new-paltz-contamination-identified.

The Village of New Paltz has added Governor Cuomo's message to their website. Visit https://www.villageofnewpaltz.org/ to track further water advisory updates as they become available.

 

Message originally distributed via: Campus Update

Latest Water Updates

Posted on: 12:39 PM on Wed, 12 February

While a potential source has been identified, the drinking water advisory remains in effect as the campus awaits testing results from the NYS Department of Health. In the meantime, we are continuing to work to provide services for those who remain on campus.

Bottled water, which has been provided by New York State, is being distributed to the following locations in an effort to ensure faculty, staff, and students have easy access to drinking water:

  • Haggerty Administration Building - Lobby
  • Sojourner Truth Library – By front entrance
  • Wooster Hall – First floor lobby
  • Jacobson Faculty Tower - Lobby
  • Service Building – UPD lobby

Nester’s in the Student Union Building is open 9 a.m. – 5 p.m. through Friday, Feb. 14. Bottled water continues to be available at Hugo’s during that same time period. Peregine Hall is open 8 a.m. – 8 p.m.

The bulk water tanker from New York State, located in front of Peregrine Dining Hall, continues to be available 24/7. Empty containers are available for pick up in the CAS office with a student or staff ID. 

Hand sanitizer stanchions, which have been distributed prior to the onset of flu season, are available throughout campus. You can report empty stanchions by calling Facilities Management at ext. 3301.

Canned water is being delivered to vending machines throughout campus.

For questions, faculty and staff may call Human Resources, Diversity and Inclusion at ext. 3171, and students can contact their resident director or call the Office of the Vice President for Student Affairs at ext. 3260.

Please stay tuned for further updates as we continue to share new information as we know it.

 

Message originally distributed via: Campus Update

Governor Cuomo Provides Updates on Bringing New Paltz Water System Back Online

Posted on: 5:26 PM on Wed, 12 February

Dear Members of the Campus Community,

Governor Andrew M. Cuomo has provided updates on bringing the New Paltz water system back online. View the full message here: https://www.governor.ny.gov/news/governor-cuomo-provides-updates-bringing-new-paltz-water-system-back-line.

Visit https://www.villageofnewpaltz.org/ to track further water advisory updates as they become available.

Please stay tuned for further updates as we continue to share new information as we know it.

 

Message originally distributed via: Campus Update

NPALERT

Posted on: 10:59 AM on Mon, 10 February

NPAlert: The Village is investigating the local water supply due to an odor and taste problem. They are encouraging the campus to avoid using the water.

Message originally distributed via: NPAlert SMS

NPAlert

Posted on: 2:06 PM on Mon, 10 February

NPAlert: Village (campus water provider) issues new advisory to not drink, cook or make ice with tap water. College working with officials to secure water.

Message originally distributed via: NPAlert SMS

NPAlert

Posted on: 5:38 PM on Mon, 10 February

NPAlert: Village drinking water advisory still in effect. Water tanker on site at Peregine Dining Hall. Bring your water container. See email/homepage for more.

Message originally distributed via: NPAlert SMS

NPAlert

Posted on: 8:30 PM on Tue, 11 February

NPAlert: One-gallon jugs of water now on campus. Staff members working to distribute to Hugo’s in the SUB, and all residence halls. See homepage for more.

Message originally distributed via: NPAlert SMS

NPAlert

Posted on: 9:39 PM on Tue, 11 February

NPAlert: For students living in the village or nearby, water available at Peregrine, Hugo’s @ SUB or Village Hall. Bring container. See https://bit.ly/2HeJIiJ

Message originally distributed via: NPAlert SMS

NPAlert

Posted on: 8:12 AM on Tue, 11 February

NPAlert: Drinking water advisory still in effect. Fresh supply of single-use bottles arriving at Hugo's @ SUB now.

Message originally distributed via: NPAlert SMS

NPAlert

Posted on: 10:36 AM on Tue, 11 February

NPAlert: Village drinking water advisory still in effect. Water tanker on site at Peregine Dining Hall. Bring your water container. See email/homepage for more.

Message originally distributed via: NPAlert SMS

NPAlert

Posted on: 2:22 PM on Tue, 11 February

NOTE: Original message was split in 4 parts due to charatcer limitations.

NPAlert: As we await water test results, classes that begin at 3:30 pm or later Tuesday, Feb. 11, through Saturday, Feb. 15, are cancelled. All resident students are mandated to leave campus by 3:30 pm Wednesday, Feb. 12, through Sunday, Feb. 16. College will support those unable to leave campus. They should contact their Resident Director immediately. More information will be provided via text, email and newpaltz.edu as soon as it becomes available.

Message originally distributed via: NPAlert SMS

NPAlert

Posted on: 3:23 PM on Tue, 11 February

NPAlert: Additional Trailways buses scheduled. See campus email for more details.

Message originally distributed via: NPAlert SMS

NPAlert

Posted on: 10:31 AM on Wed, 12 February

NPAlert: Spots are still available for Wednesday, Feb. 12, departures via chartered buses. Register here: https://newpaltz.wufoo.com/forms/trailways-shuttles

Message originally distributed via: NPAlert SMS

Governor Cuomo Announces Do Not Drink Advisory Lifted for New Paltz Water System

Posted on: 1:13 AM on Fri, 14 February

Confirmatory Sampling by the State Department of Health Shows No Detectable Levels of Petroleum Compounds 
Governor Andrew M. Cuomo today announced the "Do Not Drink" advisory for the Village of New Paltz Water System is now lifted. The order is a result of the completion of system flushing and re-sampling of the water distribution system by the New York State Department of Health that showed  no detectable levels of petroleum compounds. The announcement advises that the water can be used for drinking.
Based on this news, SUNY New Paltz will resume classes on Monday, Feb. 17.

All classes will resume on Monday, Feb. 17

Card access for residence halls will resume at 10 a.m. on Sunday, Feb. 16.

Regular dining services will resume Sunday. Feb. 16. Stay tuned for a complete dining schedule from Campus Auxiliary Services.

Stay tuned for a message on Monday, Feb. 17 regarding class make-ups.  
We are extremely grateful to Governor Andrew Cuomo and Village of New Paltz officials, county and state health department officials and the state Department of Environmental Conservation for their successful efforts to provide safe drinking water quickly to the campus and broader community where many of our students reside. We appreciate how swiftly they were able to identify the source of contamination and bring the village water supply back online.

For those of you who have been away from campus, we have been preparing for your safe return. 

For your convenience, returning students will find that one-gallon containers of water provided by New York State (one per student) were distributed by Residence Life and Student Affairs professional staff to all campus resident rooms.  

We are in the process of flushing campus water pipes as advised by the state Department of Health and village officials.  

Planning your trip back

As you plan for your return to campus, Trailways personnel has asked that we communicate to students that they should purchase tickets in advance online at https://trailwaysny.com/fares-schedules/.  This allows the company to monitor and track demand and dispatch additional buses.  While they are anticipating high demand for this weekend, purchasing tickets online in advance will make your travel back to campus easier.  

They also specifically advised to not purchase your ticket at the Port Authority station as that ticketing system is not connected to the system that dispatches additional buses, and your wait time could be heavily delayed. Please note any tickets that you purchase online or at a Trailways station will be subject to return, refund, and exchange polices outlined on the Trailways website.

Athletic and Wellness Center

The Athletic and Wellness will be open from 4:00-11:00 p.m. on Sunday, Feb. 16.

Campus Resources

Check the library website for hours.  

Contact Person for Water Issues

Please notify Mike Malloy, Director of Environmental Health and Safety, at x2385 if you notice anything unusual with the water as we return to normal operations.

Thank you for your patience during this disruption to your semester. We look forward to having you back. 

Message originally distributed via: Campus Update

NPAlert

Posted on: 1:13 AM on Fri, 14 February

NPAlert: Governor lifts do not drink advisory; classes to resume Monday, Feb. 17; residence halls to open Sunday, Feb. 16

Message originally distributed via: NPAlert SMS

Campus water pipes have been flushed

Posted on: 10:15 AM on Fri, 14 February

Following Governor Andrew M. Cuomo's announcement that the "Do Not Drink" advisory for the Village of New Paltz Water System has been lifted, the College has flushed campus water pipes as advised by the state Department of Health and village officials. 
Campus community members may still encounter odors in taps that have not run recently. You can allow the tap to run briefly to clean old water out before using, just as you would in cases when a water main break causes cloudy water.

Message originally distributed via: Campus Update

NYS Department of Health FAQ Now Available

Posted on: 5:03 PM on Fri, 14 February

The NYS Department of Health has released a Frequently Asked Questions document regarding the village water issue this week. You can view it here: https://www.newpaltz.edu/media/new-paltz-doh-water-faq-2020-1.pdf

Message originally distributed via: Campus Update

Water FAQs available from NYS Department of Health and campus

Posted on: 2:29 PM on Sat, 15 February

Students and employees are encouraged to visit the NYS Department of Health and SUNY New Paltz FAQs posted to www.newpaltz.edu.

Message originally distributed via: Campus Update

NPAlert

Posted on: 2:29 PM on Sat, 15 February

NPAlert: Students and employees encouraged to visit the NYS Department of Health and SUNY New Paltz FAQs posted to newpaltz.edu 

Message originally distributed via: NPAlert SMS

Thank you!!

Posted on: 8:00 AM on Mon, 17 February

Dear Members of the Campus Community:
Last week’s water situation proved once again that our campus community and partners in the village, town, county, SUNY System and state government come together successfully in challenging times, reflecting our collective commitment to the welfare of our students and our entire campus community.
Many individuals and agencies worked long hours, shared expertise, and rapidly provided needed resources to solve the problem and support our operations. With their commitment and tireless work, we uncovered the problem and made sure our water is safe to drink. Additionally, we all collaborated and communicated well during a period of uncertainty.
First, let us thank the following partners for identifying the problem and bringing it to a swift resolution:
  • Village of New Paltz
  • Office of Governor Andrew M. Cuomo
  • NYS Department of Homeland Security and Emergency Services - Office of Emergency Management and Office of Fire Prevention and Control
  • NYS Department of Environmental Conservation
  • NYS Department of Health
  • Ulster County Executive’s Office
  • Ulster County Emergency Management
  • Ulster County Department of Health
  • Town of New Paltz
The water issue not only affected thousands of on-campus resident students and our employees, but also the thousands of commuting students who reside in the village and the town.
On campus, we call out several departments that rose to the challenge, though this is by no means an exhaustive list. We know there were many single acts of generosity and assistance that we continue to learn about. The stories we have heard are heart-warming and inspiring. We are grateful to our:
  • Office of Emergency Management
  • Office of Environmental Health and Safety
  • Office of Facilities Operations
  • Residence Life and other Division of Student Affairs staff
  • The Center for International Programs (CIP)
  • Our colleagues in Campus Auxiliary Services and Sodexo
  • Office of Communication and Marketing
  • Office of Undergraduate Admission
  • Office of Records and Registration
  • Student Association Leadership
For example, the Office of Student Activities and Union Services mobilized quickly in collaboration with Trailways to procure buses to expedite students’ trips home and their return to campus yesterday. Student Affairs staff and Student Association leadership helped students load buses, and Residence Life staff organized fun activities for those who did not go home – 233 students, mostly international students, resident assistants and athletes in season under the theme: “Water You Doing This Week?” CIP organized a trip to the Palisades Mall. As state-provided water began to arrive on campus, Moving and Trucking staff and Sodexo staff, with assistance from residence life staff, our emergency management team, and campus volunteers, delivered pallets of water quickly to residence halls and the Student Union and later to administrative and academic buildings.
We thank faculty who remained in communication with students as events unfolded, who kept labs and studios open, held office hours, and responded to student concerns and questions.
Please notify Mike Malloy, director of environmental health and safety, at x2385, if you notice anything unusual with the water.
We hope that many of you had an opportunity to get some well-deserved rest this weekend and are ready to resume our core work of teaching and learning this week – even as we know some were dealing with a water main break on campus yesterday as well!
We made our decisions last week based on available information and our commitment to the well-being of our community. We always look to learn from every incident so that we can respond even better when the next issue arises. We are grateful to be part of a special community that weathers storms like this in such a supportive and collaborative way.
Donald P. Christian, President
Barbara Lyman, Interim Provost and VP for Academic Affairs
Michele Halstead, VP for Finance and Administration
Stephanie Blaisdell, VP for Student Affairs
L. David Eaton, VP for Enrollment Management
Erica Marks, VP for Development and Alumni Relations
Shelly Wright, Chief of Staff and VP for Communication
Tanhena Pacheco Dunn, Associate VP for Human Resources, Diversity and Inclusion and Chief Diversity Officer

Message originally distributed via: Office of the President email