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Office of Human Resources, Diversity & Inclusion

Training for All Employees

NEW!!!  Online Training for All Employees!

lynda_logo    SUNY New Paltz recently signed a one-year contract with Lynda.com, an online library of more than 4,000 instructional videos covering the latest software, creative and business skills.  Taught by accomplished teachers and recognized industry experts, Lynda.com tutorials are high-quality resources for faculty, staff, and students to develop skills in Microsoft office, Adobe Creative Suite, project management, communication, and more.

To access the site, go to my.newpaltz.edu and click on Lynda.com Training Resources on the left (we also recommend you watch the How to use lynda.com course as a first step.  To view a recorded webinar walking you through the services that Lynda.com can offer, go to the Teaching and Learning Center website.

If you have questions, please contact the IT Help Desk at https://support.newpaltz.edu.



Banner Training:
Please email employeetraining@newpaltz.edu if you need training on Banner or Argos.



Computer Security
Find out about the latest scams, phishing, and other threats to computer security both here at New Paltz and on your own computer and mobile devices.

(Sessions are scheduled throughout the year; watch email for announcements.)


Email Tips and Best Practices:
Have you ever received an email that seemed rude or abrupt, or maybe you weren't even sure what it was about or what to do with it? Did you ever hit "Reply All" when you didn't mean to, or hit "Send" when you weren't finished writing the email?

We've been using email for well over 20 years, making up the rules as we've gone along. In this session we'll share some guidelines on how to effectively write and respond to emails in a way that is clear, concise, and polite, and offer suggestions on ways to avoid technology mistakes when drafting and sending emails.

Available on Request - email employeetraining@newpaltz.edu


Effective Telephone Skills:
We use the phone every day, but what is the message we're giving to callers? How do you deal with "difficult" callers? In this workshop we'll review some of the basics of managing telephone inquiries, and then share ideas for successfully handling demanding, angry, or overly talkative callers.

Available on Request - email employeetraining@newpaltz.edu


Workplace Violence Prevention:
All employees are required to review Workplace Violence Prevention annually (i.e., each calendar year). Employees may meet this requirement either through online training or by attending instructor-led sessions. The online training module can be accessed under "Workplace Violence Prevention and Procedure Presentation" on my.newpaltz.edu. For more information, please send an email to employeetraining@newpaltz.edu.

(Approximate Length of Training: One hour)
Available on request


Civility in the Workplace:

(Approximate length of training: One hour)
Available on request


***For questions about training, send an email to employeetraining@newpaltz.edu***