A. The best way to reach out to the Office of Student Financial Services is to send an email to email@example.com as we are currently working remotely.
Families that wish to speak with a financial aid representative over the phone should include in their email a phone number to reach you back at.
A. No, changing your housing plans at this point will not affect your aid.
A. Yes, students who left campus housing due to COVID-19 will be eligible to receive refunds/credits for the portion of the semester in which they did not live in the residence hall. The Office of Student Accounts will be processing refunds/credits.
A. Students should contact their supervisors to discuss the possibility of working remotely. Students who wish to continue working, but the department is unable to provide them with the same or similar work are considered “unable” to work and can continue to be paid through the end of the semester based on typical scheduled hours. Students cannot earn more than their allocation.
A. Yes, the Special Circumstances Form is now available.
A. Financial Aid may be affected depending on the individual circumstances. We have received guidance from both federal and state aid programs that will help to lessen the impact of enrollment changes given the difficulties surrounding COVID-19 and we will assist students in navigating these issues.
A. The preferred way to submit documents is via scan or fax. The fax number is (845) 257-3568. If it is not possible to scan or fax due to the current crisis, you may send an image of a document, providing it is readable and imported into a Word doc or PDF. These should be submitted to firstname.lastname@example.org.
Please note that documents mailed via USPS will take longer to process due to limited accessibility.
A. Preliminary award notifications continue to be issued on a weekly basis to new accepted students with FAFSA’s on file. Final award notifications will be issued electronically in May to deposit paid freshman and transfers, as well as continuing students.
A. You must complete the required NYS application(s) at hesc.ny.gov and meet all other eligibility requirements.
A. The Department of Education has recently posted information online at studentaid.gov regarding federal direct loan changes and other updates/resources due to COVID-19.