Having Problems?
If you did not receive the 4 digit validation code text message when you tried to sign up and are using Sprint or Verizion and are sure you have text messaging enabled on your phone, read these instructions.
If you did not complete the validation process, or did not receive a 4 digit validation code for other providers, please read these instructions.
Test Your Phone:
- Directly with e2campus (the company providing our service)
- Google SMS (note: if you do not receive a text from Google during this test, you either do not have text messaging enabled on your phone, or your carrier only supports mobile-to-mobile texts and you will not be able to use this service.)
If you received a text message stating your account is going to expire in 30 days and want to extend your subscription, read these instructions.
If you need addtional assistance, e-mail webmaster@newpaltz.edu or call (845) 257-3245.