Frequently Asked Questions
Why did you change from "TXT.me.NP" to "NP Alert?"
When we originally launched this service on April 13, 2007 using e2campus, we only offered text messaging as the method of receiving emergency alerts through this service. Starting in the summer of 2008 we will be using e2campus' updated product to offer multiple options of receiving emergency alert messages, including automated phone calls. Since it will no longer include just text messaging, we decided to change the name to be more generic.
I already registered for "TXT.me.NP," do I need to re-register for "NP Alert?"
No. It is the same system, we just gave it a new name (see above) and will be offering additional features you can add on in the near future.
Will I receive unsolicited advertisements or general announcements?
No. You will only receive emergency alerts if you do not sign up for any of the additional "optional" groups that are listed on the sign-up form. If you choose to join any of the optional groups, you will receive non-emergency messages.
Will my account be deleted after I graduate?
When you initially register(ed) for the service, the sign-up form asks you for your anticipated date of graduation. The system uses this date to inactivate your account on the first of the month after your graduation date. (Ex. If you selected May 2008 as your graduation date, your account will be inactivated on June 1, 2008.) You will receive an automated text message 30 days before your account is set to expire to alert you. You will have the option of extending it if your graduation date has changed. Faculty/staff accounts will never expire.
Who can I contact for help?
See the "having problems" page for support options.