Who We Are

The Telecommunications Department operates the campus phone and voicemail systems and is responsible for all telephone and network communications wiring and cabling (including security alarms and cameras, wireless access points, vending machines, and “smart” classrooms) both inside and outside campus residence, administrative, and academic buildings. We are constantly looking for ways to improve our services, so please feel free to offer suggestions. We can be reached at the Telecommunications HELP line (4357) or by email (telecom@newpaltz.edu).

Our Other Services:

Our Service Policy :

The goal of Telecommunications is to avoid disruption of service and to prevent problems by detecting and correcting them before they occur.  To that end, we will plan routine maintenance, updates and patches for periods during the year that will affect the fewest people.  However, it is not realistic to believe either our systems or those of our carriers will not, at times, fail. 

For both planned and unplanned disruptions, we will inform the campus community via email as soon as possible.  Information will also be posted on the Telecommunications website

Our Staff:

Jay Palen, Director
Office: Haggerty Administration Building 39C
Phone: 845-257-3993
E-mail: palenj@newpaltz.edu

Will White, Assistant Director
Office: Haggerty Administration Building 39B
Phone: 845-257-3002
E-mail: whitew@newpaltz.edu

Ken Wantje, Access Control Support
Office: Haggerty Administration Building 33
Phone: 845-257-4357
E-mail: wantje@newpaltz.edu

Lora Palmateer, Secretary
Office: Haggerty Administration Building 37
Phone: 845-257-3006
E-mail: palmatel@newpaltz.edu

Technicians:

Bates, Jason
Technician
Haggerty Administration Building 33
Phone: 845-257-4357
E-mail: batesj@newpaltz.edu

Pine, Erik
Technician
Haggerty Administration Building 33
Phone: 845-257-4357
E-mail: pinee@newpaltz.edu

Herrmann, George
Technician
Office: Haggerty Administration Building 33
Phone: 845-257-4357
E-mail: herrmang@newpaltz.edu

OTHER NUMBERS:

Student Voice Mail Help
Office: Haggerty Administration Building 35
Phone: 845-257-4357
E-mail: telecom@newpaltz.edu

Main Number -- Telecommunications
Office: Haggerty Administration Building 35
Phone: 845-257-4357
E-mail: telecom@newpaltz.edu

Faculty-Staff, Voice Mail Retrieval
Office: Haggerty Administration Building 35
Phone: 845-257-3800
E-mail: whitew@newpaltz.edu

Fax Machine -- Telecommunications
Office: Haggerty Administration Building 37
Phone: 845-257-3009