Student Accounts

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Student Accounts

New Paltz Time Payment Plan FAQs

How do I enroll in the Time Payment Plan?
You may enroll online, at the cashier's window, or by mailing in your first installment with the signed application. The Time Payment Plan is available only during the Fall and Spring semesters. Enrollment in the Time Payment Plan must be renewed each semester. The payment plan is not available during the Summer semester due to its brief duration.

Is there a fee for enrolling in the plan?
Yes. You will be required to pay a nonrefundable application fee of $30, which must be included with your initial down payment upon enrolling in the Payment Plan.

How do I access the SUNY New Paltz Payment Plan online?
To access your statement online, log onto You must then sign in using your student ID and PIN. To enroll in a payment plan online, click on the "Make Payment Arrangements" tab located at the top of the screen to view a listing of all open accounts. Selecting a payment plan and signing in will generate your budget worksheet. The budget worksheet uses real-time information to breakdown all charges and credits eligible for the plan. Clicking the "Display Payment Schedule" button will show your installments and installment dates. To finalize your enrollment, you will need to sign a payment plan agreement using the last four digits of your student ID.

Can I set up automatic payments?
Yes. Only you can set up automatic payments from your VISA, American Express, or MasterCard account; the Office of Student Accounts does not have the ability to do this for you. To do so, you must first store a payment profile. Automatic installment payments are processed on the installment due date. Keep in mind that any change in the balance due will alter the installment amount debited through your automatic payment. You will receive an e-mail notification after the installment has been paid. You may delete or edit your automatic installments at any time.

Will my plan change if I add or drop classes?
Yes. Your payment plan will automatically recalculate each day to reflect any changes made on your account. For example, if you choose to add a class, the plan will recalculate and increase your installments. Recalculation occurs anytime you add or drop classes, make extra payments, and/or receive financial aid. Note: Work Study awards should not be deducted.

Will I be notified if my plan changes?
Yes. Our payment plan system will automatically send you an e-mail if a change has occurred. The notification will show you the original installment amount, as well as the new installment amount. E-mail notifications will be sent to your SUNY New Paltz e-mail account, as well as any alternative e-mail addresses stored in the payment plan system.

Will I receive coupons?
No. All payment notifications will be sent via e-mail to your SUNY New Paltz e-mail account. You can also set up e-mail reminders. Subsequent payments after the initial down payment are due the first of each month.

What payment options do I have through the Payment Plan Manager?
You may pay your statement online using VISA, American Express, or MasterCard. To pay with a credit card, you will be required to enter the card number and expiration date.

You may also store frequently used payment methods by assigning the payment account a nickname. For example, you may store your checking account as "Primary Checking." Choosing to store your payment methods will eliminate the need for you to re-enter your payment account information each time you wish to make a payment.

When can I see the payments made on my account?
Payments made online through our Payment Plan system will update your student account in real-time. Payments received in the Office of Student Accounts will be posted to our Student Record system and will be reflected on your payment plan the following morning.

Can my parents enroll in the Time Payment Plan?
Yes. In order for your parents or guardians to enroll in a plan, you must first give them access by clicking on the "Authorized User" tab. To register your parent or guardian as an authorized user, you will need to enter their e-mail address and sign an authorized user agreement with the last four digits of your student ID. Once registered, your parent or guardian will have the ability to enroll in a payment plan and make payments on your behalf.