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Frequently Asked Questions


Using the Student Email List for Recruitment


Who can use the email list?

The list is available to all individuals affiliated with the State University of New York at New Paltz (SUNY New Paltz) including students, staff, and faculty.


How many people will receive the email?

Currently, there are approximately 8,000 subscribers to the email list.  All SUNY New Paltz students are initially subscribed to the list, but they can opt out if they want to.


What must I do to use the email list?

You must get your survey research approved by the Human Research Ethics Board (HREB - formerly the IRB) and then you must give a copy of your approval letter to Paul Chauvet in Computer Services.  This approval letter can be faxed to 845-257-6900, emailed to chauvetp@newpaltz.edu, or brought to the Computer Services Office in HAB 50.


How do I send an email on this list?

Once you send your HREB approval letter to Paul Chauvet, you can email your recruitment letter to surveymanager@newpaltz.edu (and CC chauvetp@newpaltz.edu). Note: You have to send from your campus email account (Hawkmail for students, Zimbra for faculty/staff). Send it exactly as you want the students who receive the email to see it. Don't put a preface asking that the message be passed through to the list. It cannot be altered on our end before sending.


What should I say in my recruitment email?

You should provide the following information in the body of the email:

    1. Contact information for the researcher (including an email address)
    2. Your name, department or program, and your position at the university (e.g., Graduate Student)
    3. The fact that this is a research study in the first line
    4. A description about what the survey is about
    5. Disclosure about any topics or questions that might be of a sensitive nature
    6. A statement that the research is approved by the HREB (preferred, not required)
    7. The URL for the survey
    8. A realistic time frame


What should the subject of the email say?

The subject of the email should be specific and briefly describe the purpose of the survey. For example: “Career Exploration Survey”


Other tips?

Avoid beginning with general statements that may make your email sound like spam. For example, do not start with a general statement or question like “Would you like to participate in a survey?” To avoid being confused with spam, it is best to start off with a brief statement indicating that you are conducting a research survey and stating the purpose of your survey.   


Do I need HREB approval?

Yes, all research projects using this email list must receive HREB approval prior to recruiting participants.  The researcher must bring a copy of his/her HREB approval letter to Paul Chauvet.


How long will it take to get my email sent out?

Approximately two business days.


Can I send a follow up reminder?

No. Only one email per survey will be sent on the list.