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photo collage of van den Berg Hall, the clock tower, Dean Hadi Salavitabar, and undergraduate student Jumpei Onozuka

Faculty Directory

Shen, Daniel

Ph.D. Marketing, University of Nebraska-Lincoln,2007
M.B.A. International Business, University of Birmingham, 2001

Associate Professor

Department: School of Business
Office: VH 327
Phone: (845) 257-2669

Office Hours

TF01:30 PM - 03:00 PM
W05:00 PM - 06:00 PM

Career History

Foreign Affairs Office of Sichuan Province, China (1993-2003)

Research/Creative Activity

Service personalization and loyalty
Recommendation agents
Individualized learning relationships

Awards, Honors & Recognition

Beta Gamma Sigma Selected Lifetime Membership, 2008
Honorable Mention, the Folsom Distinguished Doctoral Dissertation Award, 2008
First Runner Up, the Fisher IMS and AMA SERVSIG Dissertation Proposal Competition, 2007


Publications in: International Journal of Electronic Business; Journal of Services Marketing; Journal of Consumer Behaviour; International Journal of Nonprofit and Voluntary Sector Marketing

Presentations to: Academy of Marketing Science; American Marketing Association; Annual Robert Mittelstaedt Doctoral Symposium; Marketing Educators' Conference

Committee Memberships & Professional Organizations

American Marketing Association
Academy of Marketing Science
Association for Consumer Research
The DMEF Professors' Academy