Records and Registration beats at heart of campus
The Office of Records and Registration maintains the official documents and enforces the policies of the university. Other responsibilities include Web site registration, course record management for departments and deans, enrollment verification, and classroom assignments. The office is the last stop before graduation; here student records undergo a final review before diplomas are printed in-house.
“We’re the heart of the institution,” said Debra Miller, registrar. “We’re involved with every constituency on campus, which is the really nice part of the job.”
The department oversaw the implementation of online registration. Miller notes that 10 years ago during registration time, a long line of students would form outside the office. She says the new system allows the staff to spend more time one-on-one with students needing assistance.
Miller said, “It [one-on-one] familiarizes new students with our policies and they feel comfortable coming back to us.”
The office gets a lot of attention at the beginning and end of a semester, but that doesn’t mean that there’s a lot of down time. Something is always going on with the staff typically working on projects for different semesters such as conferring the past semester’s graduates, or trying a new method. For example, the summer 2005 semester saw the testing of an online paperless grading system that was implemented during the fall.
As registrar, Miller says she plans for the big picture. She says the responsibilities of her staff - which includes Bernadette Morris, associate registrar; Rose Taft, assistant registrar; Laura Schultz, assistant registrar, as well as a secretary and eight keyboard specialists – are every bit as important as her own.
Miller tries to instill a sense of professionalism, as well as a sense of humor in her staff. She says survival in the Records and Registration office is reliant on mixing that quality with an attention to detail and the ability to multi-task.
“It’s hard work, so attention to detail is vital, but keeping things light gets you through the day,” Miller said.
Story and photo by Kristin Charles
FEBRUARY 13, 2006
News Pulse is published every other week for the faculty and staff of SUNY New Paltz by the Office of Public Affairs. It is printed in-house on recycled paper.
To submit information to the newsletter, please complete the online submission form. If you are requesting inclusion in the Feb. 13 issue, your submission must be received by noon on Tuesday, Feb. 7. Contact Eric Gullickson or Kristin Charles with any questions.