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Mail Services staff delivers quality assistance

Mail Services Staff
Stephen Lettis (l-r), Sonya Morgan, Belinda Thoben and Cherie Hunt are ready and eager to help meet the mailing needs of the campus community.

The Mail Services office, located in the Haggerty Administration Building basement, is the first and last place campus mail goes before reaching its destination. "It all comes together here," said Belinda Thoben, senior mail clerk.

Thoben and clerks Cherie Hunt, Stephen Lettis and Sonya Morgan are ready to assist students, faculty and staff with their mailing needs. Mail Services not only delivers interoffice mail, the staff coordinates the delivery and shipping of mail with the U.S. Postal Service, which includes day-to-day office mailings to standard (formerly known as bulk) mailings.

Once the U.S. Post Office has delivered the morning mail, the clerks separate it into students' mail and employees' mail. Based on a rotating schedule, a staff member delivers and picks up the day's mail from the departments across campus. When the staff member returns with the outgoing mail, it is time to sort and meter the mail before someone from the local post office arrives to pick it up.

In the afternoon, deliveries are made to the departments located in the Haggerty Administration Building and to the residence halls. Residence hall staff is responsible for delivering mail to the students' campus mailboxes in each building.

In addition to working with the post office, the staff works with shipping companies such as Federal Express and United Parcel Service to send out and receive packages. Mail Services is not, however, a post office. Stamps, envelopes and packing materials cannot be purchased from the department's Haggerty Administration Building basement location. (Such items can be purchased on campus at the Campus Bookstore and the Conference Services and the ID/Meal Plan office, respectively). Mail Services also cannot receive personal mail or packages for faculty and staff.

While all mail delivered to the campus comes to Mail Services, all items acquired through campus purchase orders are delivered to the Receiving Department, which is located in the Service Building and run by Bill Sumnick.

Thoben said Mail Services' responsibilities have increased over the years to include the distribution of paychecks for all state and Research Foundation employees.

The department reports to Administrative Services. For more information, contact Mail Services at x3122 or visit services for guidelines.