Instructional Media Services

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Welcome to Instructional Media Services

Lecture Center 2, on the Ground Level
Monday—Friday, 8:30 a.m.-5 p.m.


Phone: 845-257-3630
Evenings: 845-257-3639
Fax: 845-257-3646

Evening Classroom Support:                                                                               
Monday—Thursday, 5-10 p.m.

CLASSROOM TECHNICAL SUPPORT HOTLINE                       845-257-6789

Instructional Media Services is dedicated to providing media support to the New Paltz faculty/staff community. IMS is a service-oriented department with responsibilities in the following categories:

  • Provide media support to the campus for classes, conferences and events
  • Distribute and maintain classroom audiovisual equipment
  • Research, evaluate and implement new technology in the classrooms
  • Consult, research, recommend, purchase, install and maintain instructional technology hardware
  • Provide videoconferencing facilities and services

Smart classroom orientation and assistance:

Instructional Media Services offers orientation and assistance in all smart classrooms across campus. Personal one-on-one orientation sessions generally run about 10 minutes and are held in your assigned classroom. Faculty members are encouraged to call Diane at x3633 or Keron at x3639 to schedule a short session. Sessions are held at the convenience of the faculty member and could be in any classroom at any time Monday through Thursday from 8 a.m. to 9:30 p.m. and Friday from 8 a.m. to 5 p.m. Call us to schedule your session!

Most smart classrooms contain printed instructions, which are located on the instructor's stations. You may also view or print the instructions from the IMS web site.

Visit for further information.

Need to Project your IPad or Tablet in a Smart Classroom?ipad cable

Here's how to connect your IPad or tablet to the Smart Classroom's projection system.  Classrooms will contain either an HDMI port or a VGA cable. 

If your classroom contains an HDMI port, connect your tablet to your HDMI adapter.  Insert your HDMI cable into the adapter, then connect the other end to the HDMI port on the instructor's station.  Press the HDMI button on the control box.  Your tablet should be projected onto the screen.

ipad vgaIf your room contains only VGA cables, connect your tablet to your VGA adapter.  Connect our VGA cable, located on the instructor's station, into your adapter.  Then connect our 1/8" mini audio cable into your tablet's headphone port.  Press Laptop on the control box.  Your tablet should be projected onto the screen.

Call IMS for further assistance.

Student Clickers:

A student clicker response system can turn any classroom into an interactive learning lab. It increases student participation and is an excellent way of gauging their understanding, spurring discussion, and soliciting opinions.

Turning Technologies Response Card NXT clickers with TurningPoint software can be used in most any classroom that contains a computer and projector.  With advance reservation, our staff member will deliver the system to your classroom, and pick up it up at the end of the class period.  Two complete systems are available, each with 75 clickers.  Visit Turning Technologies website for more information.

Equipment orders and cancellations:

Please call our office to place an order. We need two working days' notice if you intend to use our equipment or services. Weekend requests require at least two weeks notice. Booking early will assure prompt delivery of your requested services. Last minute orders are difficult to fill. When you make an equipment order for the entire semester, we will deliver your request for every class. However, THIS DOES NOT INCLUDE FINALS WEEK. If you need to use equipment for your final exam, please make a separate reservation. And if you cancel your class, call us to cancel your equipment!

Reservations from faculty only:

We only accept orders for classroom use of technology from faculty members or department office staff. We do not take reservations from students. Students who need to reserve equipment for class delivery will be instructed to ask their professor to order the equipment from IMS for the needed date, time and location. This is for the benefit of faculty, who may not want to be surprised by a delivery of equipment for which they had not planned.

Equipment loans:

Instructional Media Services exists solely for faculty support. We do not loan equipment to students.

Available equipment includes:   data/video projectors, digital still cameras, digital video cameras, portable sound systems, portable lecterns with sound systems, personal voice amplification systems, personal listening devices for the hearing impaired, digital document cameras, digital audio recorders, webcams, USB microphones, Blu-ray DVD players, region free DVD players, CD/cassette players, remote presenters, laser pointers, and screens. These items must be picked up at the office in LC-2. Advance reservations are preferred.

Users must accept financial responsibility for the borrowed equipment. They must return it in good condition, or pay to repair or replace the equipment that was damaged, lost, or stolen while in their possession.  Equipment is loaned for SUNY New Paltz instructional purposes only, and is NOT FOR HOME USE OR PERSONAL GAIN.

Computer carts:

When classrooms do not contain installed technology, a mobile computer cart can be delivered to most rooms. These carts contain a computer with network connection, monitor, document camera, laptop connection and data/video projector. They are available in Humanities and CSB.  IMS has a very limited supply of computer carts, so reserve one early.

Adapters for Apple Mac Laptops and IPads:

An increasing number of Mac laptops and IPads are in use on campus.  IMS is frequently asked to provide adapters to connect Macs and IPads to our smart classroom equipment.  Due to the fact that Apple devices use many types of adapters, we cannot provide these items.  The adapters are small, expensive, easily misplaced, and too various to keep in stock. 

All SUNY New Paltz smart classrooms contain a VGA cable or port, plus an 1/8" mini audio cable or port.  Recently installed smart classrooms, like Old Main, additionally contain an HDMI port, which carries both video and audio.  If you have a Mac laptop or IPad that you wish to project in a smart classroom, please purchase your own adapter to connect to a VGA (or in newer rooms, an HDMI) cable.  Please call 1-800-MYAPPLE or visit to find the correct adapter for your laptop or device.  Most cost about $30.

IMS staff would be happy to assist you in connecting your device to our equipment.  Contact us at x3633 or 3639.

TV/DVDs, transparency projectors:

Most traditional classrooms contain a TV/DVD or TV/DVD/VHS unit on a cart, an overhead transparency projector, and a screen. If equipment for your classroom is missing, please feel free to move one in from a nearby room. VHS equipment may not available in some locations. All videos should be purchased in DVD format.

Technical troubles:

In case of classroom equipment malfunction, call us as soon as possible at x6789.

Video conferencing:

Instructional Media Services offers video conferencing facilities in Lecture Center 3A. Take advantage of our convenient service for meetings, conferences, classes, or lectures. This two-way communication, using the Tandberg System, connects via the Internet (IP). Skype web conferencing service is also available.  Call Emily Trapp at x3634 for additional information.

For reservations contact:

Instructional Media Services
Lecture Center 2