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Office of Human Resources and Affirmative Action

Training Catalog


OPEN FORUMS - Please come prepared with questions and topics you would like to discuss, or submit questions in advance to  These sessions are open to all employees and registration is not required unless otherwise noted.

>> Classified Open Forums (Chat About Classified Service)

  • 2-3 p.m. Dec. 5 (SUB 209)

>> Benefits Open Forums

The Benefits team will present a brief informational talk on a specific topic relevant to all employees, followed by a Q&A session for designated employee groups.

*Seating is limited; please register by emailing*

  • Nov. 19 (SUB 418)
    ♦ Noon - 12:15 p.m. -- Overview for all employees: Topic TBD
    ♦ 12:15 - 1 p.m. -- Benefits Open Forum for UUP-Represented employees

  • Dec. 10 (SUB 418)
    ♦ 11 - 11:15 a.m. -- Overview for all employees: Benefits Open Enrollment

    ♦ 11:15 a.m. - Noon -- Benefits Open Forum for all employees

>> Adjunct Processing Open Forum  

Attendees are encouraged to come prepared with questions! We will discuss the following forms:

- Dept. of Homeland Security Employment Eligibility Verification (I-9) - Revisions
- Oath Form
- Appointment Request Form
- Employment Application
- Contract for Employment|
- Hiring Letter

  • 3 - 4 p.m. Dec. 3 (SUB 418)


Effective Telephone Skills:

We use the phone every day, but what is the message we're giving to callers?  How do you deal with "difficult" callers?  In this workshop we'll review some of the basics of managing telephone inquiries, and then share ideas for successfully handling demanding, angry, or overly talkative callers.

  • Check back for new schedule; also available on request

Workplace Violence Prevention

(Approximate Length of Training: 1 hour)
Available on request

Civility in the Workplace

(Approximate Length of Training: 1 hour)
Available on request

Online Courses, Webinars, and NYS Professional Development Programs

NYS-Balance Online Courses:

Access 98 interactive online courses covering a range of personal and professional growth topics. Most courses can be completed within 30-45 minutes.  (Click on the above link for more information.)

NYS-Balance Webinars:

Monthly one-hour webinars on a range of practical work and life topics. Register in advance or view later online. (Click on the above link for more information.)  Note that all webinars are archived and can be accessed through the NYS-Balance webpage.  Use Username: nys and Password: balance)

    • November Webinar (noon-12:30 p.m. and 1-1:30 p.m. Nov. 20): Eating Your Way to Wellness (Registration information will be available in November.)

NYS & CSEA Partnership Archived Webinars - Recorded webinars are available for download. (Click on link for more information.)

Welding Program: Targeted Tuition Program for  CSEA-Represented NYS OSU Employees  (Click on link for more information about this pilot program which provides tuition assistance to CSEA-represented NYS OSU Employees)

NYS 2014-2015 Professional Development Programs For PEF-Represented New York State Employees  (Click on link for more information.)


>> Performance Programs and Evaluations for Supervisors of UUP-Represented Employees
Supervisor Training Part 1-UUP

  • 1:30 - 3:30 p.m. Dec. 15

>> Performance Programs and Evaluations for Supervisors of CSEA-Represented Employees
Supervisor Training Part 1-CSEA

  • 10 a.m. - Noon Nov. 7

>> Counseling and Counseling Memos for Supervisors
Supervisor Training Part 2

  • 3 - 5 p.m. Nov. 7
  • 9 - 11 a.m. Nov. 19
  • 9 a.m. - 11 a.m. Dec. 5

>GOER Supervisor's Guide to Counseling
>Counseling Memo Template


***To sign up for training, or for questions about training, send an email to***