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Office of Human Resources and Affirmative Action

Training Catalog

Training this fall:

  • Getting to Permanent Appointment (for UUP Professionals)
  • Internal Controls: What Supervisors Need to Know
  • Performance Programs & Evaluations for Supervisors of Professional Employees
  • Performance Programs & Evaluations for Supervisors of Classified Employees
  • Counseling and Counseling Memos series for supervisors:
    - Part 1 - Counseling and Counseling Memos Overview
    - Part 2 - Conducting the Counseling Session and Writing the Counseling Memo
  • Supervisor Series (Time & Attendance Sessions)


>>Supervisor Series Part 2: Time & Attendance - Annual & Personal Leaves (for Supervisors of CSEA-Represented Employees)

A review of the policies related to Annual and Personal Leave time for CSEA-Represented employees, followed by a Question & Answer session.

  • 10-11 a.m., Dec. 2

TO REGISTER Follow this link: "Supervisor Series Annual & Personal Leaves"

>>Supervisor Series Part 3: Various Topics for Supervisors of CSEA-Represented Employees
Topics covered will include Workers' Compensation, The Personnel File, Employee Resignations, Workday/Workweek, Distribution of Overtime, and Performance Programs.  A short presentation will be followed by a Question & Answer session.

  • 9-10 a.m., Dec. 1

TO REGISTER Follow this link: "Supervisor Series Topics"


>>Internal Controls: What Supervisors Need to Know

This training is designed to provide supervisors with information about their Internal Control responsibilities when an employee joins or leaves their department, and to review our records retention guidelines.  The short sessions will be presented to small groups, allowing for questions and discussion.

  • 1-2 p.m., Nov. 6
  • 1-2 p.m., Nov. 17
  • 1-2: p.m., Dec. 8

To Register: Contact Peter Fairbrother at x6960 to sign up.

>> Counseling and Counseling Memos for Supervisors

This series is designed to provide an overview of the counseling process, and then give participants an opportunity to practice conducting counseling sessions and writing counseling memos.  Parts 2 and 3 are interactive sessions including role-plays, writing practice, and discussion.  

Part 1 - Overview:
An overview of the counseling process, including techniques for providing feedback, coaching, and counseling; guidelines for counseling sessions; and requirements for counseling memos.

  • 10 a.m. - noon, Nov. 18

TO REGISTER: Follow this link: "Counseling and Counseling Memos" Registration

Additional Tools:
>GOER Supervisor's Guide to Counseling
>Counseling Memo Template

>> Performance Programs and Evaluations for Supervisors of UUP-Represented Employees

  • 2 - 4 p.m., Nov. 16

TO REGISTER: Follow this link: "Performance Programs / UUP" Registration


NYS & CSEA Partnership for Education & Training:

Basics of Supervision Certificate Program: An online learning program to help employees acquire a better understanding of how to be an effective supervisor and deelop the skills to handle changing workplace relationships.  [NOTE: You do not need to be a supervisor in order to participate in this program.]

  • Employees must complete 11 required courses while achieving a passing grade of 70% or higher for each course in order to earn a certificate.
  • Because these courses are available online, supervisory approval is not required for courses taken at home.

Targeted Tuition Program for Microsoft Office Suite

Skills for Success courses

NYS & CSEA Partnership Archived Webinars: Recorded webinars on a wide variety of topics are available for download. Click on the above link for more information.

NYS-Balance Online Courses:

  • Access 98 interactive online courses covering a range of personal and professional growth topics. Most courses can be completed within 30-45 minutes.  Click on the above link for more information.

NYS-Balance Webinars:

Monthly one-hour webinars on a range of practical work and life topics. Register in advance or view later online. (Click on the above link for more information.) Note that all webinars are archived and can be accessed through the NYS-Balance webpage. Use Username: nys and Password: balance).

  • The NYS-Balance theme for November is "Quit It: Dropping Unhealthy Habits." Letting go of an unhealthy habit isn't easy. Once you start to associate behaviors like smoking with relaxing, or having ice cream while watching TV, they become part of your daily routine. Your first step is to make a decision to change that routine, and replace unhealthful habits with healthier ones. Your NYS-Balance program can provide you with information and resources to help you quit that bad habit for good.
  • The free monthly webinar, "Stick With It" will be offered on November 19 from noon-1 p.m. Using strategies developed by the Mayo Clinic, discover the unrealistic expectations that could be impacting your ability to stick with positive change.
  • To register, go to the NYS-Balance homepage and enter username: nys and password: balance.  If you are not available for the webinar, remember all the webinars are archived on the NYS-Balance site. Webinars going back 6 years are available in the archive.


Computer Security
Find out about the latest scams, phishing, and other threats to computer security both here at New Paltz and on your own computer and mobile devices.

(Sessions are scheduled throughout the year; watch email for announcements.)

Office of Communication & Marketing Communication Skills Series
To build an effective centralized communication and marketing operation consistent with goals of our strategic plan, the Office of Communication & Marketing offers expertise and experience in eight core areas: Social media, print and mail services, Web/digital media, event planning, photography/videography, design services, editorial, and media relations.

Effective News Releases for Today's Media Landscape
9 - 10 a.m. Jan. 27, 2016 - SUB 62-63


Email Tips and Best Practices:
Have you ever received an email that seemed rude or abrupt, or maybe you weren't even sure what it was about or what to do with it? Did you ever hit "Reply All" when you didn't mean to, or hit "Send" when you weren't finished writing the email?

We've been using email for well over 20 years, making up the rules as we've gone along. In this session we'll share some guidelines on how to effectively write and respond to emails in a way that is clear, concise, and polite, and offer suggestions on ways to avoid technology mistakes when drafting and sending emails.

Check back for schedule or available on request


Effective Telephone Skills:
We use the phone every day, but what is the message we're giving to callers? How do you deal with "difficult" callers? In this workshop we'll review some of the basics of managing telephone inquiries, and then share ideas for successfully handling demanding, angry, or overly talkative callers.

Available on request

Workplace Violence Prevention:
All employees are required to review Workplace Violence Prevention annually (i.e., each calendar year). Employees may meet this requirement either through online training or by attending instructor-led sessions. The online training module can be accessed under "Workplace Violence Prevention and Procedure Presentation" on For more information, please send an email to

(Approximate Length of Training: One hour)
Available on request

Civility in the Workplace:

(Approximate length of training: One hour)
Available on request

Get Your Triggers On
"Get Your Triggers On" is the second offering in the Engaging Self-Awareness workshop series. This program creates an intensive, highly interactive environment that focuses on how emotions are triggered, and how energy levels contribute to optimal performance. Participants become aware of barriers that hinder their performance and tools to address those barriers.

Presenter: Lee Riddell, SUNY Leadership Institute Director. Go here to read more about Lee.

Postponed: we will offer this class in spring 2016

***To sign up for training, or for questions about training, send an email to***