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Office of Human Resources and Affirmative Action

Training Catalog

Training coming this summer:

  • Notary Public training
  • Introduction to Excel
  • Intermediate Excel
  • Zimbra refresher
  • Internal controls for supervisors
  • Telephone and e-mail tips
  • Counseling and counseling memo series for supervisors:
    • Counseling and counseling memos overview
    • The counseling session
    • Writing the counseling memo


Notary Public Training

The objective of the Notary Public training course is to educate individuals with the legal terminology, concepts and clauses contained in the framework of the NYS Notary booklet, in addition to training seasoned notaries on proper Notarial procedures that could cost the organization for incorrect/incomplete documents.

The course includes the following information and materials:

  • Supplemental study guide
  • Notary fact sheet
  • Practical exam
  • Notary pamphlet/brochure
  • One-year subscription to Notary Public Central
  • Sample forms
  • Free e-mail question support 24/7
  • Notary Public application and oath of office
  • NYS license law booklet
  • NYS exam schedule
  • Expert training and assistance

There is no cost for the training. Pre-registration and supervisor approval are required. The attendee's department must agree to pay for related fees including testing, licensing, and a stamp (please contact for a Supervisor Approval Form). Attendees must agree to be available to provide Notary services to the campus community as needed. 

  • 12:30 - 3:30 p.m. - June 17

TO REGISTER: Follow this link - Notary Public Training Registration

Excel Training - Introduction and Intermediate

Introduction to Excel
Time permitting, participants will learn how to create, format and print a worksheet; create simple formulas; create headers and footers; format the layout of a page; move and copy data; select cell ranges; edit cell entries; create and print a chart; write formulas using Excel functions; and name cell ranges.

  • 9 a.m. - Noon - July 14
  • 9 a.m. - Noon - August 12

Intermediate Excel
Time permitting, participants will learn how to dress up Excel with graphics; how to work with multiple sheets including how to size, lay out, insert page breaks, link cells, sheets, formulas and ranges; how to use tables, sort, and filter data; and how to freeze rows and columns and split the work area when using large spreadsheets.

  • 1 - 4 p.m. - July 14
  • 1 - 4 p.m. - August 12

TO REGISTER: Follow this link - Excel Training Registration

Zimbra Refresher
The course is ideal for people who want to take advantage of the calendar functionality in Zimbra including options you may not have been aware of. Learn to send calendar invitations, setup a department-wide calendar, view the college's Academic Calendar within your Zimbra account, and check the free/busy availability time of other Zimbra users.

If we have time, we'll cover some advanced non-calendar Zimbra topics like automatically filtering emails to folders based on their contents, using Zimbra's Advanced Search to find the proverbial needle in the haystack, and more.

  • 10 - 11 a.m. - July 21

TO REGISTER: Check back for registration link.

Office of Communication & Marketing Communication Skills Series

To build an effective centralized communication and marketing operation consistent with goals of our strategic plan, the Office of Communication & Marketing offers expertise and experience in eight core areas: Social media, print and mail services, Web/digital media, event planning, photography/videography, design services, editorial, and media relations.

  • Take Control of Your Department Website: Terminal Four Content Management Training
    TBA (watch for an email update)
  • Organization = Success. Useful Tips and Tools for Event Planning
    June 16, 10-11 a.m. - SUB 62/63
  • Design. Print. Mail. Concept to Completion
    July 20, 9:30-10:30 a.m. - SUB 62/63
  • Photography: From Capturing to Sharing
    Aug. 17, 10-11 a.m. - SUB 62/63
  • Staying on Time with Good Design
    Sept. 22, 11 a.m.-Noon - SUB 62/63
  • Creating a Compelling Story and Getting the Word Out
    Oct. 9, 11 a.m.-Noon - SUB 62/63
  • Making the Best of Your Department Website
    Nov. 2, 10-11 a.m. - SUB 62/63
  • Effective News Releases for Today's Media Landscape
    Jan. 27, 2016, 9-10 a.m. - SUB 62-63

Effective Telephone Skills:

We use the phone every day, but what is the message we're giving to callers? How do you deal with "difficult" callers? In this workshop we'll review some of the basics of managing telephone inquiries, and then share ideas for successfully handling demanding, angry, or overly talkative callers.

  • Check back for new schedule; also available on request

Workplace Violence Prevention:

All employees are required to review Workplace Violence Prevention annually (i.e., each calendar year). Employees may meet this requirement either through online training or by attending instructor-led sessions. The online training module can be accessed under "Workplace Violence Prevention and Procedure Presentation" on For more information, please send an email to

(Approximate Length of Training: One hour)
Available on request

Civility in the Workplace:

(Approximate length of training: One hour)
Available on request

NYS Professional Development Programs

NYS & CSEA Partnership for Education & Training Skills for Success Courses for CSEA-Represented Employees 

(Click on the link to view the Spring 2015 catalog.)

NYS 2014-2015 Professional Development Programs For PEF-Represented New York State Employees

(Click on the above link for more information.)

NYS & CSEA Partnership Archived Webinars

Recorded webinars are available for download.
(Click on the above link for more information.)

NYS-Balance Online Courses:

Access 98 interactive online courses covering a range of personal and professional growth topics. Most courses can be completed within 30-45 minutes.
(Click on the above link for more information.)

NYS-Balance Webinars:

Monthly one-hour webinars on a range of practical work and life topics. Register in advance or view later online. (Click on the above link for more information.) Note that all webinars are archived and can be accessed through the NYS-Balance webpage. Use Username: nys and Password: balance).

The NYS-Balance theme for May is "Sign on the Dotted Line: Essential documents for everyone."

The free monthly webinar, "Estate Planning: Five Essential Documents" will be offered on May 21 from noon-1 p.m.

  • To register, go to the NYS-Balance homepage and enter username: nys and password: balance
  • If you are not available for the webinar, remember all the webinars are archived on the NYS-Balance site.


>> Counseling and Counseling Memos for Supervisors
This series is designed to provide an overview of the counseling process, and then give participants an opportunity to practice conducting counseling sessions and writing counseling memos.  Parts 2 and 3 are interactive sessions including role-plays, writing practice, and discussion.  

Part 1 - Overview:
An overview of the counseling process, including techniques for providing feedback, coaching, and counseling; guidelines for counseling sessions; and requirements for counseling memos.

  • 9 - 11 a.m. - June 2
  • 9 - 11 a.m. - July 9

Part 2 - The Counseling Session:
In this highly interactive workshop attendees will observe role plays of counseling sessions, and will then have an opportunity to practice conducting a counseling session.  At the conclusion of the practice counseling sessions, we will begin drafting a counseling memo.

  • 9 - 10:30 a.m. - June 4
  • 9 - 10:30 a.m. - July 16

Part 3 - Writing the Counseling Memo:
This session will give supervisors an opportunity to practice writing counseling memos.  Attendees will review and discuss sample memos, and then write memos based on the practice sessions from Part 2. 

  • 9 - 10:30 a.m. - June 11
  • 9 - 10:30 a.m. - July 10

>GOER Supervisor's Guide to Counseling
>Counseling Memo Template

>> Performance Programs and Evaluations for Supervisors of UUP-Represented EmployeesSupervisor Training Part 1-UUP

  • Check back for schedule; also available on request

>> Performance Programs and Evaluations for Supervisors of CSEA-Represented Employees
Supervisor Training Part 1-CSEA

  • Check back for schedule; also available on request


***To sign up for training, or for questions about training, send an email to***