Summer Hours:
Monday - Thursday 9am - 3pm

Regular Semester Hours:
Monday-Thursday 9am - 8pm
Friday 9am - 5pm
Sat & Sun 12pm - 5pm

Contact Info:
Phone: 845-257-3597
Email: helpdesk@newpaltz.edu
Location: Humanities room 103

Help Desk Services

Some of the many services we provide:

• Lab & classroom support
• Password reset requests
• Disabled account reactivations
• Problems with laptops & portable devices
• Repair/Reload operating systems
• Resolve network connectivity issues
• Scan and remove Viruses and Malware
• Install Antivirus software and programs
• File backup and transfer
• E-mail access and support
• Color printing and scanning
• Help with documents, software and web sites
• General computing advice and recommendations

Academic Help Desk service is performed free of charge to registered students and equipment used for instruction, and is limited to non-hardware related issues. Operating system and program product keys/licenses are the sole responsibility of the owner.