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Student Computer Helpdesk

Welcome to the Academic Computer Help Desk

Summer Hours:
Monday - Thursday 9am - 3pm

Regular Semester Hours:
Monday-Thursday 9am - 8pm
Friday 9am - 5pm
Sat & Sun 12pm - 5pm

Contact Info:
Phone: 845-257-3597
Email: helpdesk@newpaltz.edu
Location: Humanities room 103

Humanities Building


Help Desk Services


Some of the many services we provide:

  • Lab & classroom support
  • Password reset requests
  • Disabled account reactivations
  • Problems with laptops & portable devices
  • Repair/Reload operating systems
  • Resolve network connectivity issues
  • Scan and remove Viruses and Malware
  • Install Antivirus software and programs
  • File backup and transfer
  • E-mail access and support
  • Color printing and scanning
  • Help with documents, software and web sites
  • General computing advice and recommendations

Academic Help Desk service is performed free of charge to registered students and equipment used for instruction, and is limited to non-hardware related issues. Operating system and program product keys/licenses are the sole responsibility of the owner.