Facing a computer problem that you just can't resolve?

We are here to help you.

Before you report a problem please consult the following checklist:

Did you:

  • Reboot your computer? This action resolves 90% of computer issues!!!
  • Can't reboot? Did you hold the power button in for a few seconds until it does a complete shutdown?
  • Check that all the cables are secure and tightly connected?
  • Make sure you typed your name and password correctly (for login issues)?
  • Ask others around you if they are facing the same problem or are aware of any problems with the network?
  • Search our web site for common error messages and solutions?

If after performing some or all of the above actions you still need to report a problem please drop us an e-mail with complete details. The problem will be directed to the Helpdesk staff and someone will get back to you.