Tips & Tutorials: Archive

New VPN Procedure & Installation Instructions

What is VPN?

 VPN (Virtual Private Network) is a technology that provides a secure (encrypted) connection from one point to another over the Internet.


Why use VPN?

VPN allows users to securely access certain SUNY systems and services from off-campus.

Also VPN is extremely useful when on an untrusted network (such as a wireless network) to ensure that no one can eavesdrop on your network traffic. (This secures your laptop when using wireless services in Internet cafes, hotels, airports and even personal/home unsecured wireless networks.)


Who can use VPN?

Anyone having a valid student, staff, faculty, or computer services authorized NPCUID account.


Are there any requirements to use VPN?

The VPN functionality that SUNY New Paltz provides requires the installation of software and various configuration files on each computer/laptop where the user wishes to use VPN.

It is the responsibility of each user to ensure that their VPN connection is not shared with an unauthorized user. It must be disconnected when not in use.

All computers using VPN must use the most recent anti-virus software, definition file, and have all current security-related operating system patches. (Note: The Help Desk does not provide any technical support to home/personal computers. )


Installation Instructions

Computer Services has replaced the existing VPN software with a new version. So the old way of connecting via VPN is disabled and therefore no longer available. For all users  Please read the instructions below to download the new VPN software and the new procedure to connect.



Step 1: Before installing the new software please UNINSTALL all previous versions of the VPN client. To do this go to the Start button in Windows and click on Control Panel. Open Add/Remove programs and uninstall Cisco Systems VPN Client.

Step 2: For detailed installation instructions please click on the following link:


 How to use VPN (Quick Instructions):

1. Go to

2. Login with NPCUID (use default group), and follow the installation prompts.

3. When you have connected to the VPN, you will see an icon in the system tray.